Refund Policy

Thank you for purchasing The Signal Assessment from TRYMBKM. We strive to provide valuable insights for your professional growth.

1. Digital Products

Given the nature of digital content, our The Signal Report and Certificate are generally non-refundable once the access key has been used or the report has been generated. By purchasing, you acknowledge that you gain immediate access to the intellectual property and analysis.

2. Eligibility for Refunds

We may consider refund requests under the following exceptional circumstances:

• Technical Failure: If a technical error on our end prevents you from accessing or generating your report, and our support team is unable to resolve it within a reasonable timeframe.
• Duplicate Purchase: If you accidentally purchased the same product twice.

3. Non-Refundable Scenarios

Refunds will not be granted for:

• Change of mind after the report has been generated.
• Disagreement with the assessment results (the tool provides a signal based on your inputs, not a guaranteed psychological diagnosis).
• Failure to use the access key within a specific timeframe (though keys generally do not expire).

4. How to Request a Refund

To submit a refund request, please contact our support team with your transaction ID and a description of the issue. We review all requests on a case-by-case basis.